10ka Privacy Policy
10ka is committed to protecting the privacy and security of our users’ personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform tailored for India-based players.
We encourage you to read this policy carefully so that you understand your rights and obligations regarding your data privacy while enjoying our services.
Information We Collect
We collect several types of information to ensure a personalized, secure, and compliant service:
- Account Information: Name, contact details, date of birth, and identification documents necessary for account creation and KYC verification.
- Device & Browser Data: Information about the device, IP address, browser type, and operating system to optimize user experience and detect fraud.
- Payment Information: Transaction details in INR such as deposit and withdrawal records, payment method specifics (e.g., UPI, Paytm).
- Cookies & Tracking: Usage of cookies and tracking technologies to personalize content, enable essential functions, and analyze performance.
- Usage Data: Information on your actions on the platform including games played, bets made, time spent, and features accessed.
How We Use Your Data
Your data is used to provide and improve our services securely and tailor content to your preferences. Key purposes include:
- Account verification and fraud prevention to maintain a safe gaming environment.
- Processing deposits, withdrawals, and transactions compliant with Indian financial regulations.
- Personalizing marketing communications and promotions relevant to your interests.
- Providing customer support and resolving disputes efficiently.
- Analyzing usage patterns to enhance platform features and user experience.
Cookies & Tracking Technologies
10ka uses cookies to enable essential functions such as login, session management, and preference storage. We also employ tracking technologies to analyze site usage and improve service quality.
You can manage cookie preferences through your browser settings; however, disabling certain cookies may limit platform functionality.
Data Storage & Security
We store your personal data securely in compliance with industry standards and Indian data protection regulations. 10ka implements encryption, firewalls, and routine security audits to prevent unauthorized access, loss, or misuse of data.
Only authorized employees and trusted third-party service providers with confidentiality agreements have access to your information.
Sharing Your Information
We do not sell your personal data to third parties. Sharing occurs only for essential operational purposes such as payment processing, identity verification with regulators, or legal requirements.
We ensure that any third parties adhere to strict privacy obligations to protect your data at all times.
Your Data Rights
Under applicable Indian privacy laws, you have the right to access, correct, or request deletion of your personal data held by 10ka.
You may also opt-out of marketing communications or limit how your data is used for personalization by contacting our support team.
Please note certain data must be retained to comply with legal obligations or for dispute resolution.
Changes to This Privacy Policy
10ka reserves the right to update this Privacy Policy to reflect new legal, operational, or technological developments. We recommend checking this page periodically.
Continued use of our platform after modifications implies your acceptance of the updated terms.
Contact Us
If you have any questions or concerns about your privacy or data protection, please contact our support team at [email protected]. We are committed to providing prompt and clear assistance to all users.
